Being more customer centric starts with the way a company internally does business every day, and that outstanding customer experience is rooted in more than a dash of human-centred design thinking on the outside A while back, one of my articles touched on the emergence of fintech as a global hype uniting the financial sector...
The post Renovating financial institutions: What customer experience tells us about how companies are run appeared first on e27.
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The post Renovating financial institutions: What customer experience tells us about how companies are run appeared first on e27.
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