Monday, June 22, 2015

Call centres have moved beyond the four walls of offices: Exotel CEO

Shivakumar Ganesan, CEO, Exetel, says Indian SMBs have started realising the importance of cloud telephony and its relative merits * Cloud telephony in India is relatively new, and enterprises —particularly SMBs (small and medium businesses) — have just started realising the potential of this technology. For those who already don’t know, cloud telephony is a...
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